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Cookies Policy
This Cookies Policy explains how True Fortune Casino uses cookies and similar technologies when you visit or use our website. It also explains the choices available to you and how changing your browser or cookie settings may affect your experience. This policy should be read together with our Privacy Policy and any other website terms that apply.
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What cookies are and why we use them
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device and remember certain information about a visit. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period or until they are removed.
Page contents
We may also use similar technologies, such as pixels, tags, local storage and software development tools. For simplicity, this policy refers to cookies and these related technologies collectively as cookies. They may be used when you browse our public pages, create or access an account, use account features, contact us, or interact with communications and services connected with the website.
Cookies help us provide a more reliable and secure website. They can remember choices made during a visit, support account and session functions, help us understand how pages are used, and assist with the detection of unusual or potentially harmful activity. Some cookies are necessary for the website to operate and cannot be switched off through ordinary preference tools.
The information collected through cookies may include details about your device, browser, approximate location based on technical information, pages visited, links selected, dates and times of visits, and interactions with website features. Cookie information may be combined with other information where this is permitted and necessary for the purposes described in our Privacy Policy.
Types of cookies we may use
Strictly necessary cookies
These cookies are required for core website functions. They may support page navigation, account access, security controls, session management, form submission, load balancing and the operation of services you request. Without these cookies, parts of the website may not work properly. Because they are needed to provide requested functions, they may remain active even when optional cookies are declined.
Functional cookies
Functional cookies remember information that can make your visit more convenient. For example, they may remember language, display or preference settings, reduce the need to enter the same information repeatedly, and support features that you choose to use. If you disable these cookies, some preferences may not be saved and you may need to repeat certain selections during later visits.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may show which pages are viewed, how visitors move through the site, whether pages load correctly, and where improvements may be needed. We use this type of information to monitor performance, identify technical issues, improve content and make the website easier to use. Analytics information is generally reviewed in aggregated or otherwise managed form where practical.
Security and fraud prevention technologies
Cookies and related technologies may help protect accounts, services and users from unauthorised access, automated misuse, suspicious activity and fraud. They can assist with confirming that activity is genuine, identifying unusual patterns and maintaining the integrity of our systems. Refusing or deleting these technologies may affect our ability to provide certain online functions or respond to security risks.
Advertising and measurement cookies
Where used and permitted, advertising or measurement cookies may help us understand how campaigns perform, limit repeated advertisements, measure interactions, and present information that is more relevant to a visitor. These cookies may be placed by us or by service providers acting on our behalf. We do not use this policy to promise that every browser will receive advertising cookies or that any particular advertising partner will be used at all times.
How cookies are used on the website
Cookies may be used across different parts of the website for different purposes. On public pages, they can support basic functionality, remember preferences and provide information about website performance. In account areas, they may help maintain a secure session, keep you signed in where that option is available, protect account actions and remember settings needed for the service you have requested.
Cookies do not normally identify you by name on their own. However, information collected through cookies may be associated with an account, device or other information if you log in, submit information, or use a service that requires identification. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
We may use cookie information to maintain the website, test new features, resolve errors, understand demand, improve customer journeys and support responsible operation of online gambling services. For example, technical information may help us keep account pages working, while security information may help us identify attempted misuse. Cookies are not a substitute for identity checks, account controls, responsible gambling measures or other processes that may apply to your use of the website.
We may use session cookies that expire when you close your browser, persistent cookies that remain until an expiry date or deletion, and first-party cookies set by the website. Third-party cookies may be set by a provider whose service is integrated into the website. The duration and purpose of a cookie can vary depending on its function, the provider involved, your device and the settings selected.
- Keeping requested website features available and operating as intended.
- Remembering settings and choices made during a visit.
- Maintaining secure sessions and supporting account functions.
- Monitoring website reliability, speed, usage and technical performance.
- Detecting, preventing and investigating fraud, abuse and security incidents.
- Measuring the effectiveness of website content or communications where permitted.
- Improving the design, accessibility and usefulness of the website.
Your cookie choices and controls
You may be able to manage optional cookies through a cookie banner, preference centre or settings tool made available on the website. Your choices may include accepting optional cookies, declining particular categories, or changing your selection later. Where a preference tool is available, the options shown there will provide the most relevant way to manage cookies used on the website at that time.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should check the help or settings information provided by the manufacturer or browser provider.
If you delete or block all cookies, some website functions may be unavailable or may not operate correctly. You may be signed out, lose saved preferences, need to complete forms again, or be unable to access parts of the website. Blocking cookies does not necessarily remove information that was collected before the change, and you may need to manage cookies separately on each browser or device.
Some services may offer their own privacy or advertising controls. Where an external provider places a cookie or uses a similar technology, that provider may have separate information about its practices and available choices. We encourage you to review relevant provider information before using a third-party control. A third-party opt-out may not prevent all data collection and may depend on the device or browser used.
Choices for account and gambling services
Changing cookie preferences does not change account status, gambling eligibility, deposit or withdrawal requirements, identity verification, self-exclusion settings, spending controls, or other account and responsible gambling measures. Those matters are managed under the applicable account terms and service processes. If a security or essential session cookie is blocked, we may not be able to provide a requested account function until the setting is restored.
Third parties, privacy and policy updates
We may work with carefully selected service providers that support hosting, security, analytics, communications, website functionality, customer service or other legitimate business activities. These providers may process information obtained through cookies on our behalf and may use their own cookies or similar technologies when delivering their services. Their access is intended to be limited to what is needed for the relevant purpose, subject to applicable arrangements and requirements.
Third-party websites, applications, content, payment services, social media features and advertising services may have their own cookies and privacy practices. This Cookies Policy does not control technologies placed directly by an independent third party, and we are not responsible for the content of a third party's policy. You should review the relevant third-party information before sharing information or using an external service.
Our Privacy Policy provides further information about how personal information may be collected, used, stored, disclosed and protected. It also explains rights and choices that may be available under applicable privacy law. If there is an inconsistency between this policy and the Privacy Policy about the handling of personal information, the Privacy Policy and applicable law will guide the relevant matter.
We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. An updated version will be made available on the website and may include a new effective date or other notice where appropriate. You should review this page from time to time so you remain aware of how cookies are used and which choices are available.
If you have a question about this policy or want more information about cookie choices, please use the contact or support channels displayed on the True Fortune Casino website. When making an enquiry, avoid sending passwords, payment details or other sensitive information unless a secure process specifically asks for it.
